🍔
NexdiFood
Privacy Policy
📅 Last Updated: June 30, 2026
🔐 Your privacy is our priority. At NexdiFood, we are committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we keep it safe — so you can order with complete confidence.
📋 1. Information We Collect
To serve you better, we may collect the following types of information:
- Full name – so we know who to deliver to.
- Phone number & email – for order updates and support.
- Delivery address – accurate delivery, every time.
- Location data – with your consent, to suggest nearby restaurants.
- Order history – to personalize your experience and offers.
- Payment details – processed securely through our trusted partners.
✅ We only collect what we need
⚙️ 2. How We Use Your Information
Your data helps us deliver delicious food and a great experience. We use it for:
- Processing and tracking your orders
- Coordinating with delivery riders
- Providing customer support and resolving issues
- Improving our app, website, and services
- Sending personalized offers, promotions, and notifications (you can opt out anytime)
📢 We never spam — only relevant updates.
🤝 3. Data Sharing
We share your information only when necessary to fulfill your order:
- Restaurant partners – to prepare your meal
- Delivery riders – to bring it to your door
- Payment gateways – for secure transaction processing
We do not sell, rent, or trade your personal data with any third party for marketing purposes. Your privacy is not for sale.
🛡️ 4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and restricted access. However, no system is 100% immune — we continuously update our safeguards.
- 🔒 SSL/TLS encryption for all data in transit
- 🔑 Limited access to personal data (only essential staff)
- 🔄 Regular security audits and updates
🍪 5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings in your browser — but disabling cookies may affect some features.
📌 We use only essential and performance cookies; no invasive tracking.
🧑⚖️ 6. Your Rights
You have full control over your personal data. You may:
- Access – request a copy of your data
- Update – correct any inaccurate information
- Delete – ask us to erase your data (subject to legal obligations)
- Opt-out – unsubscribe from marketing communications
To exercise any of these rights, simply contact our support team — we’re here to help.
📝 7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.
🔔 Significant changes will be notified via email or app notification.
📬 8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out — we’d love to hear from you.
🕒 Our support team is available 10 AM – 10 PM (BST), 7 days a week.